Stefani M.

Stefani M. is an experienced professional in customer success and account management, currently contributing to the Global Growth Team at Whale since July 2025, where responsibilities include managing the full customer journey and supporting product launches like "Whale Echo" in Indonesia. Prior to this role, Stefani M. worked at Capillary Technologies from November 2021 to July 2025, transitioning from Sales to Account Management to foster long-term partnerships and client success across various territories in Asia. A solid background in the hospitality industry includes positions such as Assistant Director of Food and Beverage at Marriott International and Accor, along with extensive experience in food and beverage operations at The Trans Luxury Hotel and Shangri-La Group. Stefani M. holds a Bachelor of Applied Science from Sekolah Tinggi Pariwisata Bandung and completed corporate training at Shangri-La Academy, augmented by additional training in Full Stack Business Development and Sales in Tech from RevoU.