Richard Smith

Information Technology Help Desk Manager at Melaleuca

Richard Smith has over a decade of experience in Information Technology, with a strong focus on SharePoint solutions and help desk management. At Melaleuca: The Wellness Company, Richard served as the Information Technology Help Desk Manager from June 2017 to December 2022, enhancing service delivery to team members, while also working as a Senior SharePoint Specialist to optimize the use of SharePoint and Project Server. Prior to that, Richard worked at Tribridge as a Senior SharePoint Consultant, specializing in SharePoint architecture and infrastructure planning, and at Diligent Consulting, providing support for complex SharePoint environments for the Air Force. Richard holds a Bachelor's degree in Information Technology from Western Governors University, earned between January 2010 and December 2016.

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