Melitta Professional Coffee Solutions
Dimitri Soursos is an accomplished professional with extensive experience in service management, technical support, and business consulting. Currently serving as the Regional Service Manager for Canada at Melitta Professional Coffee Solutions since January 2024, Dimitri has previously held significant roles including Senior Manager of Technical Support at Straumann Group, where leadership was provided to teams in Canada and Europe. As Regional Service Manager at BFG Enterprise Services, oversight of field service operations in Quebec and the Atlantic was achieved, alongside representation as the key spokesperson for those regions. Dimitri also has a strong background at TELUS, managing enterprise accounts and leading teams in loyalty and retention. With a foundation in operational management at Nemesis S.A. and a robust educational background in IT, sound engineering, and social sciences, Dimitri Soursos is recognized for driving exceptional performance and cultivating customer relationships across diverse sectors.
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Melitta Professional Coffee Solutions
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Passion for coffee enjoyment since 1908. And perfectly coordinated solutions for the coffee success of our partners in the out-of-home market. Not being satisfied with the first best solution. But always continue to develop. Always making things better. Whether it's the perfect roast, the most innovative brewing unit, technical service or digital solutions. That's Melitta Professional. With holistic expertise in coffee, coffee machines, customer service, digital solutions and financing, we support our partners according to their individual needs. Worldwide in more than 50 countries, with 11 national subsidiaries and numerous distribution and service partners. Our customers are represented wherever coffee to stay or coffee to go in reliable top quality is in demand. The industries of our partners are as diverse as our solutions for their needs: Hotel & Catering, Community Catering & Catering, Bakery & Convenience, Café & Coffee Shop, Trade & Retail or Work & Office. --- Leidenschaft für Kaffeegenuss seit 1908. Und perfekt abgestimmte Lösungen für den Kaffee-Erfolg unserer Partner im Außer-Haus-Markt. Nicht mit der erstbesten Lösung zufrieden sein. Sondern immer weiterentwickeln. Immer besser machen. Egal, ob es um die perfekte Röstung, die innovativste Brüheinheit, den technischen Service oder um digitale Lösungen geht. Das ist Melitta Professional. Mit ganzheitlicher Kompetenz für Kaffee, Kaffeemaschinen, Kundenservice, digitalen Lösungen und Finanzierung unterstützen wir unsere Partner nach ihrem individuellen Bedarf. Weltweit in mehr als 50 Ländern, mit 11 Landesgesellschaften und zahlreichen Distributions- und Service-Partnern. Unsere Kunden sind überall dort vertreten, wo Coffee to stay oder Coffee to go in zuverlässiger Top-Qualität gefragt sind. Die Branchen unserer Partner sind dabei so vielfältig, wie unsere Lösungen für Ihre Bedarfe: Hotellerie & Gastronomie, Gemeinschaftsgastronomie & Catering, Bäckerei & Convenience, Café & Coffee Shop oder Offices.