MeltingSpot
Anna Brugger began their work experience in 2018 as a Partnership & External Relations Officer at Zalando SE, a retail company. Anna held this role until November 2020. In December 2020, they joined MeltingSpot as a Success Lead, an in-product Customer Education Platform that helps SaaS companies enhance customer onboarding and product adoption.
Anna Brugger completed their Master's degree in Handel & Marketing at Humboldt-Universität zu Berlin from 2014 to 2018.
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MeltingSpot
MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption. At low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, tutorials, online courses, and more – right inside your product. Bring all your educational content in an Academy or a Customer Community, and help your customers onboard and navigate your product seamlessly. Stop generic customer education and start delivering the right content to the right user at the right moment. Unleash the power of digital Customer Success: activate customers 3x faster, cut support tickets by 50% and drive additional revenues. MeltingSpot is trusted by thousands of businesses Start free today 👉 https://www.meltingspot.io/