MeltingSpot
Emilie Patrier has a diverse work experience. Emilie is currently working as a Success Lead at MeltingSpot, where they focus on customer education and onboarding for SaaS companies. Prior to this, they worked as a Community Builder at Decathlon France, where they contributed to building a strong community. Emilie also has experience as a Chef de projet digital at Sodexo, where they managed digital projects, and as an Assistant chef de projet at Chubb.
Emilie Patrier obtained a Master's degree in Communication d'entreprise from OMNES Education, attending from 2011 to 2016.
MeltingSpot
MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption. At low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, tutorials, online courses, and more – right inside your product. Bring all your educational content in an Academy or a Customer Community, and help your customers onboard and navigate your product seamlessly. Stop generic customer education and start delivering the right content to the right user at the right moment. Unleash the power of digital Customer Success: activate customers 3x faster, cut support tickets by 50% and drive additional revenues. MeltingSpot is trusted by thousands of businesses Start free today 👉 https://www.meltingspot.io/