MeltingSpot
Isabelle Laverrat has extensive work experience in various roles and industries. Isabelle is currently working as a Success Lead at MeltingSpot, a Customer Education Platform, where they help SaaS companies with customer onboarding and product adoption. Prior to this, Isabelle worked as a Project Manager at GL events from 2015 to 2021. Isabelle also gained experience in project management and event planning at Fnac from 2009 to 2015. Isabelle started their career at Carrefour as a Responsible for Logistics from 2005 to 2009.
Isabelle Laverrat completed their Master's degree in Project Management at Université Paris Dauphine - PSL from 2000 to 2005.
MeltingSpot
MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption. At low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, tutorials, online courses, and more – right inside your product. Bring all your educational content in an Academy or a Customer Community, and help your customers onboard and navigate your product seamlessly. Stop generic customer education and start delivering the right content to the right user at the right moment. Unleash the power of digital Customer Success: activate customers 3x faster, cut support tickets by 50% and drive additional revenues. MeltingSpot is trusted by thousands of businesses Start free today 👉 https://www.meltingspot.io/