Elena Link is a skilled professional with extensive experience in client success and account management. Currently serving as a Senior Client Success Consultant at Meltwater since February 2022, Elena manages and grows a portfolio of clients while conducting executive business reviews and training clients on platform functionality. Prior to this role, Elena worked at Better.com as an Account Manager and Loan Consultant, where management of a pipeline of clients from initial outreach to funding was key. Elena's earlier experiences include positions at Collabera Inc. as an Account Executive and Associate Account Executive, focusing on B2B sales and relationship building. Elena's career began with a Sales Development Internship at the Arena Football League, where marketing and operations support were provided. Elena holds a Bachelor's degree in Communication and Media Studies from the University of North Carolina at Charlotte.