Gianfrancesco Zuliani

Customer Success Manager Team Lead - Latam at Cloudbeds

Gianfrancesco Zuliani began their work experience in 2016 as a Realtor at Gian Zuliani Imóveis where they worked until 2019. In 2019, they joined CloudBeds as a Customer Coach, helping hoteliers and hosts streamline their operations using the company's software. Gianfrancesco then progressed to the role of Onboarding Coach in 2020 and later became a Customer Success Manager in 2021. Currently, Gianfrancesco is serving as the Customer Success Manager Team Lead at CloudBeds.

Gianfrancesco Zuliani's education history includes attending Centro Universitário Senac from 2001 to 2003, where they studied Hotel Management. Gianfrancesco did not obtain a degree during this time. Additionally, Gianfrancesco Zuliani has obtained various certifications from LinkedIn. In February 2021, they obtained certifications in Building Resilience, Creating Positive Conversations with Challenging Customers, and Customer Service: Call Control Strategies. In May 2020, they obtained a certification in Guy Kawasaki on Entrepreneurship. In December 2019, they obtained a certification in Learning to Say No. In September 2019, they obtained a certification in Como se Comunicar com Confiança.

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