Joanna Miszczuk

Joanna Miszczuk is an accomplished professional with extensive experience in client services, account management, and customer success across multiple industries. Currently serving as a Senior Renewal Manager at Meltwater since March 2023, Joanna drives on-time renewal revenue and collaborates closely with account teams while managing the renewal process for top-tier clients. Previous roles include Senior Key Account Manager at Meltwater, where Joanna focused on client retention and growth, and Enterprise Customer Success Manager at zenloop, acting as a trusted advisor to strategic enterprise customers. Joanna has also held leadership positions at Milengo GmbH, including Head of Client Services, and has a strong background in project management from SDL plc. Educational credentials include Master's degrees from Humboldt-Universität zu Berlin and Freie Universität Berlin.