Shiori Masumitsu

Shiori Masumitsu is a Senior Customer Success Manager at Meltwater, overseeing 400 clients in the Japan office and APAC, with an annual contract value of $4.5 million. Since joining Meltwater, Shiori has successfully implemented a Training Webinar System and hosts monthly webinars for clients. Previously, Shiori held roles as Senior Account Manager and Account Manager, achieving recognition as the Global #1 SMB office in both 2022 and 2023, while managing a substantial client portfolio that contributed significantly to revenue growth. Prior experience includes positions at inter office ltd. as a Client Success Analyst, GLG as an Associate/Executive Recruiter, Teruko Weinberg, Inc. as a Recruiter, and Mitsubishi UFJ Morgan Stanley Securities as a Research Assistant. Educational qualifications include a Professional Certificate in Business Management from UC San Diego Extended Studies and a Bachelor's degree in Economics with a focus on International Finance from Hosei University.