Ccxp Dan Johnson

Dan Johnson is an experienced financial services professional with a strong background in branch management and customer experience strategy. Currently serving as an Experience Strategist and Branch Manager II at Members First Credit Union since November 2017, Dan previously held roles including Retail Leader at Michigan First Credit Union, Mortgage Loan Originator at Fifth Third Bank, and AVP, Branch Manager Pod Leader at Huntington National Bank. Dan’s career began with an Accounting Clerk position at Old Mission Bank. Educational credentials include a Bachelor of Science in Economics and Public Administration from Northern Michigan University and a Certificate in Business Administration, Accounting, and Information Technology from Sault Area Career Center, along with a diploma from Sault Area High School. Dan holds certifications as a Customer Experience Professional (CCXP) and a Customer Experience and User Feedback Champion (CCUFC).