Bianca Cerqueira

People Operations Analyst at Memed

Bianca Cerqueira has a diverse work experience in the field of Human Resources. Bianca is currently working as a People Operations Analyst at Memed since January 2022. Prior to that, they worked as a People Service Analyst at iFood from October 2020 to January 2022.

Before joining iFood, Bianca worked at Apdata as a Pleno Payroll Analyst for six years, from May 2014 to October 2020. Their responsibilities included customer service, payroll calculation and validation, analysis of pension documents, analysis of agreements and collective conventions, and generation and reconciliation of accounting provisions, among other tasks.

Bianca also worked as an Assistant Payroll Assistant at Work On Group from September 2013 to May 2014. Their role involved centralizing information from various regional clients for payroll processing, as well as validating and verifying this information. Bianca also provided internal and external customer support and had experience with the Protheus TOTVS system.

In addition, Bianca worked as a Human Resources Assistant at K & G Papeis De Parede E Decoracoes from April 2013 to July 2013. Their responsibilities included recruitment, selection, onboarding of new employees, timekeeping, validation of leave, termination, and payroll processes. Bianca also provided internal customer support and maintained employee files.

Bianca's earliest work experience was as an Administrative Assistant at Adegraf Etiquetas Adesivas from July 2010 to March 2013.

Overall, Bianca Cerqueira's work experience showcases their expertise in various areas of Human Resources, including payroll, customer service, and recruitment.

Bianca Cerqueira's education history includes the following:

1. From 2019 to 2020, they attended Pontifícia Universidade Católica do Rio Grande do Sul, where they studied Gestão de Pessoas com Ênfase em Liderança Organizacional.

2. In 2018 to 2019, they pursued an MBA in Gerenciamento de Departamento Pessoal at Universidade Paulista, focusing on Departamento Pessoal.

3. In 2009 to 2010, they completed a Formação Específica em Administração de Recursos Humanos at Uninove - Universidade Nove de Julho, specializing in Gestão de Recursos Humanos.

Additionally, Bianca Cerqueira obtained several certifications, including:

- "PROFISSIONAL ADAPTÁVEL: INTELIGÊNCIA EMOCIONAL, FINANÇAS PESSOAIS E LIDERANÇA" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in August 2022.

- "CURSO DE CRIATIVIDADE E INOVAÇÃO" from Udemy in May 2022.

- "Inteligência Emocional: Como lidar com Pessoas Difíceis" from Udemy in May 2022.

- "Negociação e Influência" from Escola Conquer in November 2021.

- "Comunicação não Violenta" from FECAP in September 2021.

- "Resolução de Problemas e Tomada de Decisão" from FECAP in September 2021.

- "Certificação em Liderança, Capacidade de Aprender e Resiliência" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in August 2021.

- "Comunicação e Oratória" from Escola Conquer in August 2021.

- "CURSO DE EXTENSÃO CERTIFICAÇÃO EM ECONOMIA COMPORTAMENTAL E CIÊNCIA COGNITIVA" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in July 2021.

- "Como Construir Relacionamento com Clientes, Equipes e Colaboradores" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in July 2021.

- "Competências Profissionais, Emocionais e Tecnológicas para Tempos de Mudança" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in August 2020.

- "Como Alcançar Objetivos Profissionais e Metas Financeiras" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in November 2019.

- "Liderança: Como inspirar e influenciar positivamente" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in November 2019.

- "Nith Treinamentos - Workshop DP na Prática" from Nith in October 2019.

- "LIFELONG LEARNING - Mentalidade de Desenvolvimento Contínuo" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in September 2019.

- "Produtividade, Gestão do Tempo e Proposito" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in August 2019.

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  • People Operations Analyst

    January, 2022 - present

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