Kendra Jones

Senior Customer Success Manager at Memo

Kendra Jones has a diverse work experience spanning several companies and roles. Kendra'smost recent position is as a Customer Success Manager at Memo, starting in June 2022. Prior to that, they worked at Better, where they held various positions including Sales Manager from August 2021 to May 2022, Accounts Manager from July 2021 to August 2021, and CX Manager from September 2020 to July 2021. Before joining Better, Kendra worked at HighTower as a Director of Client Services from August 2019 to July 2020, and as a Sr. Registered Client Associate from October 2018 to August 2019. Kendra also has experience at TIAA, where they worked as a Wealth Management Client Relationship Consultant from February 2017 to June 2018, a Brokerage Account Specialist from August 2013 to February 2017, and an Asset Transfer-In Specialist/Contractor from October 2012 to August 2013. Kendra's earlier roles include a brief stint as a Pension HR Coordinator/Contractor at Ingersoll Rand in 2012, and as a Human Resource Associate at Aon Hewitt from September 2011 to July 2012.

Kendra Jones earned a Bachelor's degree in Political Science and Law from the University of North Carolina at Greensboro. In April 2019, they obtained the Series 7 certification from FINRA (Financial Industry Regulatory Authority). Additionally, they have also obtained the Series 66 certification from FINRA, but the specific month and year of obtaining it are not available.

Links

Previous companies

Ingersoll Rand logo
Aon logo
TIAA logo

Timeline

  • Senior Customer Success Manager

    January 1, 2024 - present

  • Customer Success Manager

    June, 2022