Hung Chi is an experienced IT professional with over 20 years in the field, currently serving as Associate Director of Infrastructure at Memorial Sloan Kettering Cancer Center since December 2009. Previously held positions include IT Manager, IT Team Lead, and Senior IT Project Manager, managing a team responsible for providing support across multiple buildings and implementing innovative technology solutions. Prior experience includes roles at Siemens Business Services as a Technician II and positions focusing on end user support and field service at Memorial Sloan Kettering and Lincoln Computer Services. Academic credentials include a Master’s degree in Management Information Systems from the University of Phoenix and a Bachelor’s degree in Applied Mathematics and Statistics from Stony Brook University, alongside relevant certifications in IT support and hardware. Technical skills encompass a variety of operating systems, software, programming languages, and networking protocols.