Sean O'Connor

Sean O'Connor is an experienced IT management professional currently serving as Senior Manager of the IT Service Desk at Menasha Corporation since December 2023. Previously, Sean held the position of Senior Manager of IT Infrastructure at Regal Rexnord, where notable achievements included implementing a new support model that significantly enhanced first call resolution rates and reduced costs. Sean's background also includes senior management roles at Rexnord and Lutheran Social Services of WI & Upper MI, where skills in service delivery, client services, and strategic planning were developed. Sean began a career in IT with roles ranging from Help Desk Specialist to IT Help Desk Supervisor at the University of Wisconsin Milwaukee, demonstrating a strong foundation in technical support and operational management. Sean O'Connor earned both a Master's of Business Administration in Strategic Management and a Bachelor of Arts in Business Administration with a focus on Management Information Systems from the University of Wisconsin-Milwaukee.