Spencer Clark is a seasoned technical support professional with extensive experience in the cybersecurity and IT sectors. Currently serving as a Senior Technical Support Engineer at Menlo Security Inc. since November 2021, Spencer specializes in resolving technical issues related to cloud and OVA-based web browser isolation solutions while collaborating with partners to address customer concerns. Prior experience includes a role as a Designated Support Engineer at FireEye, Inc. from June 2014 to November 2021, where Spencer provided Tier 3 support for Linux-based security appliances and managed customer expectations and training. Previous positions include engineering roles at The Church of Jesus Christ of Latter-day Saints, technical support at BYU-Idaho, and early career internships with the City of San Jose and the church. Spencer holds a degree in Information Systems from Brigham Young University - Idaho.
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