Hassan Elmuzamel

Hassan Elmuzamel is a seasoned professional in technical support and systems analysis, currently serving as a Senior Technical Support Engineer at Pegasystems since March 2022. Prior experience includes roles as a Technical Integration Specialist at De La Rue and a Senior System Analyst & Support at CrimsonLogic Pte Ltd, where responsibilities involved project management, customer support, and user acceptance testing. Previous positions also include Support Engineer at Ericsson, focusing on charging and billing systems, and leadership roles at Canar Telecom, encompassing international business management and billing operations. Hassan holds a Master's degree in Computer Science from Khartoum University and a Bachelor's degree in Computer Science from Sudan University, complemented by project management training from Etisalat Academy.