Tim Heemskerk

IT Service Management - Product Owner Tooling at Mensura

Tim Heemskerk is an IT professional with extensive experience in service management and software engineering. Currently serving as an IT Service Management - Product Owner Tooling at Mensura since November 2020, Tim oversees ITSM/ESM tools such as 4me and Nexthink. Prior roles include Servicedesk Engineer at Infront 365, where the focus was on Dynamics 365 CE Customer Service, and Specialist ICT at Provincie Antwerpen, concentrating on Microsoft Dynamics CRM. Tim's earlier career includes significant positions at Cigna Health Benefits, where roles ranged from Application Development Senior Analyst to Software Engineer, and web development at De Webfabriek cvba, alongside software engineering at suAzio. Tim's educational background includes studies at Karel de Grote-Hogeschool, University of Antwerp, and Xaveriuscollege.

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