Caitlin Biesma is an accomplished sales and customer success professional with extensive experience in various roles, currently serving as Sales Manager for North American Customer Success Managers at Mentimeter since January 2022, achieving a 132% Net Revenue Retention for 2024. Prior experience includes serving as Relationship Manager at Q4 Inc., where Caitlin managed a portfolio of over 80 publicly traded companies and excelled in account management and strategic relationship building, contributing to top sales performances in 2020. Caitlin's earlier roles at Scotiabank as Assistant Manager and in various positions at Gap Inc./Old Navy and GeoVisions demonstrate a strong foundation in client relations, trade processes, and sales. Caitlin holds a Bachelor of Arts in History with a Minor in Legal Studies from Wilfrid Laurier University.
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