Craig Austin-Greenwood

Craig Austin-Greenwood has extensive experience in operational learning and development within the aviation sector, currently serving as Head of Operational Learning at Menzies Aviation since March 2008. Prior roles include Global Operational Learning Manager, Digital Learning Manager, and Digital Learning Development Manager, where responsibilities encompassed the development of digital learning strategies, management of learning management systems, and collaboration with stakeholders to enhance eLearning offerings. Previous positions involve hands-on training in customer service and passenger operations at London Gatwick Airport, as well as experience as a Security Officer at London Luton Airport. Craig holds a BA (HONS) in Languages and European Studies from the University of Portsmouth and is pursuing a CIPD Level 5 qualification in Learning and Development.