Vítor Baptista Moreira

Customer experience analyst at Mercado Bitcoin

Vítor Baptista Moreira has a varied work experience spanning over several companies and roles. In 2009, they started as an intern at Companhia Paulista de Trens Metropolitanos before moving on to Banco do Brasil as an intern from 2010 to 2011. Vítor then worked at TEL Telemáctica e Marketing as a Backoffice II from 2012 to 2015. In 2016, Vítor worked as a sales intern at Sinapse Biotecnologia Ltda. From 2017 to 2018, they served as an Auxiliary for Technical Sales at XPLACE, followed by a role as a bilingual customer service analyst at Conduent from 2019 to 2020. Currently, Vítor is working as a Customer Experience Analyst at Mercado Bitcoin, starting in December 2020.

Vítor Baptista Moreira has a diverse education history. In 2013, they began their studies at Universidade São Judas Tadeu, where they pursued a Bachelor's degree in Biology/ Biological Sciences until 2017. Later, in 2023, they attended Descomplica Faculdade Digital, where they focused on Marketing and Digital Marketing until 2025.

In addition to their formal education, Vítor has obtained several certifications. In 2017, they completed an English course through Duolingo. In 2021, they acquired certifications in Fraud Prevention and Cryptocurrencies from Cursos iPED. Furthermore, in 2023, they obtained a certification in Digital Transformation and Innovative Business from Descomplica Faculdade Digital.

It is important to note that the obtained month and year for one of the certifications in Digital Transformation and Innovative Business at Descomplica Faculdade Digital is not specified.

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Timeline

  • Customer experience analyst

    December, 2020 - present