Alexander Powers

Information Technology Help Desk Technician at Mercantile Bank

Alexander Powers has a diverse work experience, starting in 2015 as a Junior Program Developer Intern at YETi CGI. Alexander performed tasks such as software commenting, partnered programming, and general labor. In 2017, they joined Chick-fil-A-Franchise as a Front of House Service Staff Member, where they assisted customers, managed the drive-through operation, and ran the cash register. In 2019, they interned as an IT Help Desk Technician at Goodwill Industries International, where they worked on projects related to IT team efficiency, performed computer maintenance, and reviewed support tickets. Later in 2019, they worked as an Information Technology Contractor at Kforce Inc, specifically for the County of Kent Michigan and Kent Intermediate School District. In this role, they focused on technical processes and efficiency, performed computer maintenance, and ensured the documentation of support resolutions. Most recently, they joined Mercantile Bank of Michigan in 2020 as an Information Technology Help Desk Technician.

Alexander Powers attended Ferris State University from 2014 to 2019, majoring in Computer Information Systems. During that same period, they also studied at Grand Rapids Community College, earning an Associate of Business degree in Accounting from 2017 to 2019. Prior to attending Ferris State University, Alexander obtained an Associates of Arts degree from Grand Rapids Community College from 2014 to 2017.

Links

Timeline

  • Information Technology Help Desk Technician

    April, 2020 - present

View in org chart