Jess Hunter

Manager Customer Service & Self Service at Mercedes-Benz Australia

Jess Hunter has over a decade of experience in customer service and financial services, currently serving as the Manager of Customer Service & Self Service at Mercedes-Benz Australia since June 2015. Jess has held various roles within the company, including Task Lead for COVID Financial Assistance, Team Leader at the Retail Lending Centre, Acting Manager of Contracts Administration, and Senior Contract Administrator. Prior to this, Jess worked at Westpac Group from April 2009 to May 2015, taking on roles such as Account Manager/Complaints Officer, where responsibilities included handling high volumes of inbound customer service calls and managing outbound collections, as well as serving as an Assistant Trainer for new employees.

Location

Melbourne, Australia

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Mercedes-Benz Australia

Welcome to the official home of Mercedes-Benz Australia/Pacific on LinkedIn. Our brand offers a broad portfolio of products, including an extensive selection of Mercedes-Benz passenger vehicles and vans, Mercedes-EQ hybrid and all-electric vehicles, performance-focused Mercedes-AMG vehicles, and the flagship luxury Mercedes-Maybach line. Mercedes-Benz sells vehicles in Australia through a network of showrooms and via an online store, where customers can browse and purchase from stock available nationwide. Innovation is at the core of what Mercedes-Benz stands for – but it is not merely our vehicles that undergo development day in, day out. An array of initiatives are laying the groundwork and moving us towards a sustainable tomorrow, today. At Mercedes-Benz Australia/Pacific, we believe our people make the difference. We proudly offer generous employee benefits, such as discounted car leasing and purchase options, employee assistance programs and much more. We are an equal opportunity employer and value diversity in our workplace. We are proud to be recognized as a Workplace Gender Equality Employer of Choice and we support a flexible and progressive work culture. The local team is proud to support Brainwave Australia by raising awareness, providing financial assistance and volunteering time to assist families and children across Australia who are living with brain injuries and illnesses.