Lara Thigpen

Lara Thigpen is an accomplished professional with extensive experience in collections management and leadership roles across various financial institutions. Currently serving as a leader in the High Risk Collections Department at Mercedes-Benz Financial Services USA LLC since May 2022, Lara manages a team of 11 collectors to maintain delinquency while ensuring key performance indicators are met. Prior experience includes positions as a Senior Collections Manager at Maxium Finance and Collection Manager at California Republic Bank, where Lara coordinated department activities and oversaw compliance. Additionally, Lara transitioned skills as a notary into a full-time role as a Notary Signing Agent, certified through NNA and Snapdocs. With a strong background that spans over two decades, Lara has demonstrated expertise in managing collection teams, achieving performance objectives, and adhering to legal compliance in the financial sector.