Shiva Gorthi

Shiva Gorthi currently serves as IT Manager for Call Center & Core Systems Infrastructure at Mercedes-Benz Financial Services USA LLC since August 2023. Gorthi's extensive experience includes a prior role as IT Manager for the Business Alignment Team & Call Center Technologies at Mercedes-Benz Financial Services USA LLC from September 2011 to August 2020. Previous positions include eCollaboration Lead at Daimler Financial Services, Domino Specialist at DaimlerChrysler, and Senior Software Analyst at both J. Walter Thompson and Computer Consultants of America, Inc. Gorthi holds a Project Management Professional (PMP) certification from the Project Management Institute and a Bachelor of Engineering in Electronics and Communications from Osmania University. Educational background also includes studies at Chaithanya Kalasala and Sri Aurobindo International High School.