Prasanna Pardhi

Prasanna Pardhi has extensive experience in the automotive industry, currently serving as Manager Customer Services Strategy at Mercedes-Benz India since December 2016. In this role, Prasanna leads the execution of growth strategies to enhance spare parts offtake, has achieved significant performance milestones, and has held various managerial positions focusing on market performance, business growth, marketing, and customer relationship management. Educational qualifications include a Master's Degree in PGPBA from the Indo German Training Center and a Bachelor of Engineering in Mechanical Engineering from Savitribai Phule Pune University. Additional experience includes project trainee roles at Mercedes-Benz India Pvt. Ltd., focusing on CRM optimization and service product restructuring, as well as a graduate engineer trainee position at Johnson Controls.