Lauren Sbuttoni is currently a Product Enablement Leader at Mercer and an Independent Sales Director with Mary Kay Cosmetics. With 19 years of experience in benefits administration, Lauren has a strong background in managing vendor relationships and handling a comprehensive contact center technology stack, including CRM platforms and chatbot solutions. Lauren's expertise in product ownership, project management, and process improvement allows for a proven track record in leading complex projects and implementations. They hold a degree in Business Administration and Management from Johnson & Wales University.
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