Susan Potter

Chief Commercial Officer, US & Canada at Mercer

Ms. Potter joins Mercer after a 25-year career at Willis Towers Watson. She most recently served as Managing Director and US East Region Leader. Prior to leading the East Region, she held positions of increasing responsibility such as the Washington, DC Market Leader and the Director of Account Management and Office Practice Leader for the Technology Solutions practice. Ms. Potter was also a member of Willis Towers Watson’s North America Leadership Team, Global HR Advisory Council, Americas Retirement Growth Leadership Team, and was the North America Executive Sponsor for the Gender Equity business resource group.



  • Chief Commercial Officer, US & Canada

    September, 2019 - present