Gordon Sheppard

Gordon Sheppard, CPFPP, possesses extensive experience in risk management and fraud detection across major organizations. Current roles include Advisory Board Member at MRC | Merchant Risk Council and previously served as Head of Global Fraud Management at PlayStation, where significant improvements in fraud decision accuracy and customer satisfaction were achieved. Notable past positions include leadership roles at Walmart eCommerce, PayPal, and Bank of America, where Gordon was instrumental in developing effective strategies for fraud detection, risk analysis, and product management. Academic credentials include an MBA with distinction in Industrial Administration from Carnegie Mellon University and a BS with magna cum laude honors in Economics and Computer Science from Dickinson College, complemented by education from the Massachusetts Institute of Technology.