Adele van Eyssen (Kohlmeyer) is the Head of Workforce Management at Merchants, a position held since December 2016, where responsibilities include establishing scheduling methodologies and ensuring accurate long and short-term schedules. Prior experience includes roles as PreSales Solutions Engineer II and Business Consultant at Interactive Intelligence from March 2011 to November 2016, focusing on solution design, sales proposals, and technical presentations. Adele's career also includes significant management roles at ATIO Pty Ltd, such as Technical Service Centre Manager and Workforce Optimisation Analyst Consultant, where responsibilities encompassed operational management, business analysis, and process development. Educational qualifications include a Lean Six Sigma Green Belt certification and various degrees in training, negotiation, and client relationship management from recognized institutions.
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