Ivor Jennett

Operations Director at Merchants

Ivor Jennett has held various managerial positions in the call center industry, focusing on operational management, strategic planning, and overseeing staff members. At T Blatherwick cc, Ivor managed call center operations and recruitment. At Fairheads Benefit Services, Ivor was the Client Services Manager, responsible for day-to-day operations and strategic planning. At Chubb Monitoring Businesses, Ivor led coastal monitoring operations with a large staff under their supervision. Currently, at Merchants, Ivor holds the position of Principle Business Unit Head, overseeing contractual delivery, people development, commercial performance, customer experience, and operational efficiency.

Location

Cape Town, South Africa

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Merchants

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Merchants is a global leader in business process outsourcing; a critical element for mid-large scale operations with multiple teams and channels. Offering comprehensive digital outsource services Merchants is your partner is efficient divisional synergy.