Mashudu Ramphabana is an Operations Manager at Merchants with experience in leading teams in a call center environment. Prior to this, worked as a Team Leader and Contact Centre Agent where Mashudu ensured staff performance and customer satisfaction. Mashudu also has experience as a Network Technician, Linux System Administrator, and Mainframe Operator in various companies. Mashudu holds a National Diploma in Computer Systems Engineering and Computer Science.
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