Roween Aive Garciso

Fan Support Team Lead at Merchbar

Roween Aive Garciso has a diverse work experience spanning various industries. Roween Aive started their career as a Consultant at Sutherland Global Services in 2010 and worked in that role until 2013. Roween Aive then joined iQor as a Resolution Supervisor, handling escalations for Sprint Finance and supervising a team of agents.

In 2016, Roween worked as an Operations Manager at Souglin BPO Solutions, overseeing the daily operations of the company. Roween Aive also gained experience in customer service as a Customer Service Representative at TGK & Associates Inc. from 2017 to 2019, where they provided assistance to customers through email and inbound calls.

Roween has also worked as an Email Support and Social Media Manager at Tut Enterprises Inc. from 2015 to 2017. Roween Aive'sresponsibilities included answering customer inquiries via email, managing social media platforms, and addressing customer feedback.

Prior to their current role, Roween held positions at Lawn Love Lawn Care as an Associate and at TitanHouse as a Research Associate. In their current position as the Fan Support Team Lead at Merchbar since 2020, they lead a team in providing support to fans.

Overall, Roween has a strong background in customer service, operations management, and team leadership.

Roween Aive Garciso earned a Bachelor's degree in Computer Science from St. Jude College, where they studied from 2009 to 2012.

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