Milena Santos

Milena Santos has extensive experience in clinical research and quality improvement, with a career spanning over two decades at Merck since August 2002. Currently serving as the Continuous Improvement Lead and Director of Clinical Research, Milena has held various leadership roles focused on quality improvement and process management. Responsibilities include facilitating project definitions, data analysis, and Lean Sigma methodology application. Previous experience includes significant contributions as a Senior Clinical Research Associate and as a Study Coordinator at the Institute of Medical Research - Evangelic Hospital of Curitiba, specializing in therapeutic areas such as gastroenterology, infectious diseases, and rheumatology. Milena holds a Bachelor of Business Administration from Comando Militar do Sul and a Post-Graduation degree in Administration from FAE - CDE.