Pedro Paulo .'.

Inside Sales Inbound - MID Market at Mercos

Pedro Paulo has a diverse work experience starting from 2014. Pedro worked as an Assistant Administrative at ACE - Faculdade Guilherme Guimbala from February 2014 to September 2015. Pedro then worked as a Flight Attendant at Avianca Brasil from January 2016 to November 2018. After that, they worked as an Atendente Comercial at CELESC - Centrais Elétricas de Santa Catarina from April 2018 to March 2020, where they handled customer inquiries and complaints. From March 2020 to November 2020, they worked as a Merchandising Professional at LG Electronics, managing teams in supermarkets and conducting product training for sales conversions. At ASAAS, where they worked from November 2020 to March 2022, Pedro Paulo was an Inside Sales Analyst responsible for developing sales strategies, training new team members, and negotiating rates and product proposals with potential clients. From April 2022 to June 2022, Pedro Paulo briefly worked as a Business Consultant at Gofind, a technology solutions company. Currently, they hold the position of Inside Sales Inbound - MID at Mercos, starting from February 2023. As an Inside Sales Account Executive - SMB at Mercos from June 2022 to February 2023, Pedro Paulo had experience in technology and automation markets, managing the sales funnel, presenting software, and closing leads in the digital product and e-commerce sectors. Pedro also possessed knowledge of medium and large-sized companies and utilized Salesforce for sales. Pedro'sskills include Up Selling, Consultative Selling, B2B Sales, Cross Selling, and SPIN Selling.

Pedro Paulo's education history begins in 2016 when they attended EACAR and studied Comissário de Bordo. In 2020, they enrolled at USP - Universidade de São Paulo for a course on Marketing e vendas B2B: Fechando novos negócios. Simultaneously, they also pursued a Bachelor's degree in Administração e Negócios from Estácio, which they completed in 2024. In 2021, Pedro Paulo took various courses, including ALINHAMENTO ENTRE VENDAS E MARKETING at FGV, FUNDAMENTOS DAS RELAÇÕES INTERNACIONAIS at FGV, and Product Manager at Cursos PM3.

Throughout their educational journey, Pedro Paulo also obtained several additional certifications. In 2021, they acquired the CCT - Certificado de Conhecimento Teórico from ANAC - Agência Nacional de Aviação Civil. In 2022, they completed training courses such as Trade Marketing, Gestão Financeira, and "Customer Success: Como conquistar e manter clientes." In 2023, they attended courses on Comunicação e Oratória - Hora do show! and Planejamento para negociação com o modelo de Harvard. Additionally, Pedro Paulo obtained certifications in Outbound Marketing & Sales and Produtividade e Gestão do Tempo in 2022 from Reev and Escola Conquer respectively. Lastly, in 2022, they completed the course on Inteligência Emocional 2.0 from Escola Conquer.

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