Amin Afzal

Amin Afzal has over 15 years of experience in the IT industry, with a focus on sales, strategic sales, partner and alliance experience, and enabling sales teams. Amin currently serves as the Director of Customer Success at Mercurial Minds, where they lead a team in global markets to grow the business and focuses on telecom solutions, RPA hyper-automation solutions, and 5G solutions. Prior to their current role, Amin worked at Elixir Technologies, where they held various senior positions such as Senior Vice President of Sales for Europe, Asia, and Africa, VP Sales for the Asia Pacific region, and Business Development Manager. Amin was responsible for increasing revenue, onboarding partners, upselling and cross-selling solutions, and launching new cloud-based solutions for insurance and banking verticals. Amin also had experience at Florida Blue as a Systems Analyst II, where they utilized their CCM experience to optimize operational processes. Amin began their career as a Customer Service Representative at the University of Illinois Chicago and later worked as a Sales Representative at Sears.

Amin Afzal obtained a Bachelor of Science degree in Computer Engineering from the University of Illinois Chicago from 1999 to 2003. Later, from 2011 to 2013, they pursued a Master's degree in Software Engineering from the National University of Singapore.

In terms of additional certifications, Amin has completed various courses and obtained certifications from LinkedIn. Some of these certifications include Solution Sales, Advanced Kubernetes: 1 Core Concepts, Architecting Big Data Applications: Real-Time Application Engineering, Artificial Intelligence Foundations: Machine Learning, Artificial Intelligence Tools and Concepts, Artificial Intelligence for Cybersecurity, Big Data in the Age of AI, Business Fundamentals for Customer Success Managers, Cloud Architecture: Advanced Concepts, Customer Service Using AI and Machine Learning, Data Science Foundations: Knowledge Graphs, Deep Learning Foundations: Natural Language Processing with TensorFlow, Deep Learning: Getting Started, Digital Technologies Case Studies: AI, IOT, Robotics, Blockchain, Interviewing Techniques, Introduction to SAN and NAS Storage, Machine Learning and AI Foundations: Clustering and Association, Serverless Architecture, and The Science of Sales. The certifications were obtained from LinkedIn, with most of them acquired in December 2021, besides one in November 2021.