Samuel D. has extensive experience in customer support and operations across various industries. Currently, Samuel D. serves in Product Operations - Cards at Mercury since November 2020, previously holding the role of Account Support Representative. Prior experience includes positions at Wave HQ as a Customer Experience Analyst and Senior Customer Experience Specialist, as well as an Immigration Support Specialist at EY Law LLP, where responsibilities involved drafting visa petitions and legal correspondence. Initial roles included customer-facing positions at Whitby Public Library, Starbucks, Baker Real Estate, and Indigo, showcasing a strong commitment to customer service throughout various settings. Samuel D. holds a Master’s Degree in Cultural Studies from Trent University and a Bachelor’s Degree in East Asian Studies from the University of Toronto.
This person is not in any teams
This person is not in any offices