Rose Crozier

Rose Crozier is a Business Analyst at Mercury NZ since April 2019, specializing in Business Analysis, Testing, and Change Management for Financial systems. Notable achievements include implementing Business Process Automations that saved 450 hours annually and leading change management for over 300 new staff in purchasing and receipting processes. Prior experience includes roles at GLOBUG, evolving from Customer Operations Representative to a JR Business Analyst focused on ICT solutions, change management, and process enhancement. Additionally, Rose held positions as a Relief Manager at Mercy Hospice Auckland, a Graduate Teaching Assistant, and a Summer Research Student at the University of Auckland. Rose holds a Bachelor of Arts (Honours) in Classical and Ancient Studies from the University of Auckland and a Cambridge CELTA Certificate in English as a Second or Foreign Language from Auckland University of Technology.