Tony Lajeune

Tony Lajeune, MBA, is a seasoned professional in customer experience and business ownership, currently serving as a Customer Experience Program Advisor at Mercy University since September 2023. As the founder of Lajeune and Associates, LLC, since January 2016, Tony specializes in brand development, web traffic growth, and advertising revenue. Previous experience includes working as a Loan Specialist for the U.S. Small Business Administration, where investigations into government processed loans were conducted, and a role as an AML Alert Analyst at KPMG, focusing on Suspicious Activity Reports. Additional experience encompasses compliance and fraud review at JPMorgan Chase, where transaction monitoring and quality control on suspicious activity were critical components. Tony holds a Master of Business Administration degree in International Business from Wilkes University, completed between 2016 and 2021.