Mercy Flight Inc.
Lauren Eddy is an experienced professional in emergency dispatch and customer service, currently serving as an Emergency Medical Dispatcher at Mercy Flight Inc. since April 2021. Previously, Lauren held similar dispatcher roles at Monroe Ambulance/Transportation and American Medical Response, where emergency medical calls were managed and appropriate vehicles dispatched. Additional experience includes working as a Sales Associate at JOANN Stores, where responsibilities encompassed customer service and inventory management, and as a Front Office Coordinator at Express Employment Professionals, overseeing administrative tasks. Lauren holds a Bachelor of Fine Arts in Fine and Studio Arts from Nazareth University, with previous education from Genesee Community College and Niagara University.
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Mercy Flight Inc.
Mercy Flight is an independent, not-for-profit provider of emergency air medical transport. We ensure rapid, safe and cost effective delivery of expert emergency response teams. Mission To be a Beacon of Hope . . . when minutes matter. Company Overview Mercy Flight Western New York is an independent, not-for-profit provider of air medical transportation and supporting services, ensuring rapid, safe and cost effective delivery of expert emergency response teams. We serve the counties of Western New York and Northwestern Pennsylvania, 24/7, with 5 helicopters out of our bases in Buffalo, Batavia and Olean. Since our first mission in 1981, we have safely flown more than 26,000 patient missions with critically ill and injured patients. We've also flown thousands of community education and ground crew safety training flights.