Mercy Health Australia
Tammy Ridgway is an accomplished professional with extensive experience in client services and business management within the aged care sector. Currently serving as the General Manager of Client Services at Mercy Health Australia, Tammy focuses on enhancing customer acquisition strategies and delivering exceptional outcomes. Tammy's previous role as Group Head of Client Relations at Estia Health involved driving strategic initiatives for growth and market leadership while achieving significant occupancy improvements and facilitating regulatory compliance. Additional positions include National Business Improvement Manager, where Tammy contributed to process reforms and asset management, and Head of Business Integration, responsible for leading sales and marketing strategies post-acquisition. Earlier roles at BlueCross Aged Care, Austcorp Property Group, and Carlton United Breweries further established a robust foundation in operations and administration. Tammy holds several educational qualifications, including diplomas in Business Management.
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Mercy Health Australia
Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health employs over 7,000 people who provide acute and sub-acute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development. Mercy Health employs people from many cultures and backgrounds who, irrespective of their beliefs, share a common bond to care for those in need.