The Customer Success Team at Merit is responsible for ensuring clients fully utilize the Merit verified identity platform to achieve their business objectives. They work closely with organizations across sectors such as workforce development, emergency services, and education to provide ongoing support, drive user engagement, optimize platform usage, and foster long-term customer relationships. The team aims to maximize customer satisfaction and retention through personalized assistance, strategic guidance, and efficient problem-solving.
Ariella Grodzinsky
Customer Success Representativ...
Jackson Blum
Customer Success Manager
Jeff Falconer
Large Enterprise Sales Directo...
Jennifer Evans
Vice President Of Customer Suc...
John Topete
Customer Success Manager
Joseph Claudel
Customer Success Operations Ma...
Joseph Richa
Customer Success Manager
Meg Sauve
Customer Success Manager