Jack Graham

Jack Graham is an experienced professional in decisioning platforms and customer relationship management, currently serving as Vice President Delivery Lead and Vice President Solutions Lead at Merkle since January 2018. Previously, Graham held roles at Comet Global Consulting as an Independent Consultant and at Verizon Wireless for over 25 years, advancing through various positions, including Associate Fellow and Distinguished Member Applications Staff. Graham's notable contributions include orchestrating enterprise programs for Real Time Decisioning, implementing best-in-class CRM practices, and leading the enterprise architecture organization. With a degree in Aviation Business Administration and MIS from Embry-Riddle Aeronautical University, Graham's expertise encompasses Agile methodologies, customer experience enhancement, and strategic implementation.