Tiana Reid

Tiana Reid has extensive experience in customer loyalty and operations within the fashion retail sector. Tiana has held the role of Customer Loyalty Experience Strategy Consultant at Merkle, and previously served as a Loyalty Executive at YOOX NET-A-PORTER. Tiana's career includes positions such as Operations Coordinator and Customer Services Executive at Retail Week, as well as various roles at MATCHESFASHION, including Logistics Customer Care Team Leader and Premium Courier Coordinator. Tiana began the professional journey as a Sales Associate at Zara while studying Fashion Pattern Cutting at the University of the Arts London from 2014 to 2018, and earlier completed a degree in Fashion and Clothing at Kingston College from 2012 to 2014.