William McLean

Program Director, Customer Experience Management (cxm)

William McLean is a seasoned professional in program management with a focus on customer experience and digital strategy. Currently serving as Program Director of Customer Experience Management at Merkle since September 2025, McLean previously held roles including Vice President of Program Management at Razorfish and Creative Program Manager at Square. With a comprehensive background at Razorfish, R/GA, DDB, and Wilson RMS, McLean has successfully managed cross-functional teams and complex projects for notable clients such as Unilever and Samsung, driving creative development and strategic execution across multiple channels. Educational credentials include a Bachelor's Degree in Economics and Political Science from Bucknell University.

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