Jack McDonald

Jack McDonald is a skilled IT professional with extensive experience in the technology sector, particularly in end-user computing and infrastructure support. Currently serving as the EUC Operations Team Leader at Merlin Entertainments since May 2019, Jack has held multiple roles, including Senior Infrastructure EUC Engineer and Infrastructure Engineer EUC, providing 3rd line support globally. Proficient in SCCM, Jack specializes in script packaging, application deployments, and troubleshooting. Prior to this, Jack held various positions in customer service and sales, including roles at Argos, Blackpool Zoo, ODEON & UCI Cinemas, and 3, demonstrating strong leadership and interpersonal skills throughout a diverse career.