Albert Alvarez

Albert Alvarez is an accomplished engineering and support leader with extensive experience in the technology sector. Currently serving as Vice President of Engineering Support at MerQube since August 2023, Alvarez previously held positions such as Head of Global Support at Arrcus, Inc., and Sr. Director of Americas Support Delivery at Qlik. With a strong background in customer success earned through roles at VMware and Avi Networks, Alvarez also demonstrated expertise at Citrix, where contributions included technical product enablement and presales support. Alvarez began a career in technology at Miami-Dade County as a Senior Operating Systems Programmer. Advanced education includes a Leadership Principles certificate from Harvard Business School Online and ongoing studies towards a Master of Engineering in Computer and Information Systems Security at Nova University. Additional academic qualifications comprise a Bachelor's and Master's degree in Management Information Systems from Barry University.