Marvin A.u

Sr Desktop Support Engineer at DataSite

Marvin A. has a diverse work experience starting in 2009 when they worked as a Technical Support Specialist for Convergys, providing technical and customer support via chat, email, and phone. marvin then moved on to work for Microsoft as a Microsoft Specialist from an unspecified start date until 2016, where they were responsible for daily maintenance of firewall protection, virus removal, and installing and maintaining Microsoft services and Windows operating systems. Marvin then worked as a Help Desk Technician for Chiquita from 2016 to 2018, where they managed active directory, troubleshooted software, hardware, and network issues, and configured access for users. After that, they joined SmileDirectClub as a System Administrator in 2020, and later took on the role of Help Desk Technician. In these roles, they were responsible for various tasks such as repairing computers, assisting users with applications, monitoring and maintaining servers, and managing computer services and maintenance. Most recently, Marvin A. started working for Dataglove in 2021 as a Microsoft System Engineer, where they serve as a senior technical leader for customers and partners, collaboratively solving problems, providing support, and creating self-help assets. Currently, they are a Sr Desktop Support Engineer at Datasite, starting in 2023.

Marvin A. has an education history that includes various courses and degrees. From 2019 to 2020, they enrolled in a Web Developer Course at Udemy and also studied Angular +9 at the same institution during the same period. Prior to that, from 2007 to 2012, Marvin attended the ICT Institute of Computers and Technology, where they earned a degree in Microsoft Expertise and Windows Server 2012, specializing in Information Technology. Before that, from 2005 to 2007, Marvin studied at the Orleans English Language Institute, where they obtained a degree in Language and Communication for Advanced English Speaking, focusing on English Language and Literature. In 2004, they completed their high school education and received a High School Diploma from the Ministerio de Educacion Publica. Additionally, Marvin has a listing for Centro Universitário UNA, but no specific degree or timeframe is provided for this institution.

Links

Timeline

  • Sr Desktop Support Engineer

    March, 2023 - present