Melissa Kuehn-Bao

Melissa Kuehn-Bao has a diverse work experience. In 2018, they worked as an Administrative Assistant at Bethlehem Lutheran Church, where they managed front desk volunteers, maintained ministry websites, and designed marketing materials. Melissa then transitioned to working as a Crossfit Instructor at Top Gun CrossFit in 2019, leading classes and onboarding new athletes. In 2021, Melissa held the role of UX & Web Designer at MSPC, facilitating customer journey map workshops and delivering user-centric website redesigns. Melissa also worked as an Experience Designer at Life Time Inc. in the same year, streamlining the online registration process and delivering webpage and component redesigns. In 2022, Melissa joined Ameriprise Financial Services, LLC as a UX Strategist, where they established product roadmaps, conducted audits, and delivered strategic recommendations. Melissa is currently a Product Designer at Datasite.

Melissa Kuehn-Bao completed their User Experience Design Certification in Human Computer Interaction at Prime Digital Academy in 2020. Prior to that, they obtained a Bachelor of Arts degree in Psychology from the University of Minnesota, where they attended from 2015 to 2017. In addition to their formal education, Melissa has obtained several certifications, including HTML Essential Training from LinkedIn Learning in March 2021, Designing an Accessible User Experience from Deque Systems, Inc in February 2021, Accessibility Fundamentals - Disabilities, Guidelines, and Laws from Deque Systems, Inc in January 2021, and Accessibility for Web Design from LinkedIn Learning in November 2020.