Message Broadcast
Pooja Shah is currently working as the Director of Account Management at Message Broadcast, where Pooja leads a Customer Engagement Team responsible for designing, implementing, and supporting Fortune 100 enterprise accounts. Previously, Pooja served as an Event Coordinator at Advantage Sales & Marketing. Pooja Shah holds a BS in Business with an emphasis in Marketing from California State University-Long Beach.
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Message Broadcast
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Message Broadcast provides engagement solutions that shape customer experiences for the world’s top brands. As a leader in intent-driven conversation, Message Broadcast improves customer satisfaction and promotes operational efficiency through decades of domain expertise and a leading omnichannel messaging platform. We believe every interaction is an opportunity to reduce customer effort, personalize the experience, and increase customer loyalty. Our solutions dramatically enhance customer engagement, self-service, acquisition, retention and conversion across all channels, including SMS, MMS, RCS, Voice, Push, Email, and Social.